Phil Hill and Michael Feldstein, co-publishers of the e-Literate blog, offer a framework, based on three years of campus visits, for thinking about how personalized learning can help students. Rather than focusing on tools, Hill and Feldstein examine personalized learning as a practice. They observed three main technology-enabled strategies that have increased meaningful personal contact: moving content broadcast out of the class, turning homework time into contact time, and providing tutoring. Hill and Feldstein go on to outline six steps for a successful strategy. Among the steps include identifying the student need that is to be address and providing training and support so that “faculty have the technology training, equipment, and support staff that they need in order to be successful.”